Backend Software Engineer, Chat Applications
Are you a talented software engineer with at least two years of experience developing backend applications in Python? Are you skilled and passionate about building applications that heighten the customer experience? Do you like problem-solving in a fast-paced environment that changes daily? If so, please keep reading to see if you’d be a good fit for our Software Engineer, Chat Applications role.
Responsibilities
- Design, build, deploy, and maintain virtual assistant/digital agent
- Partner with SMEs to generate topics and FAQs expected from users of the virtual assistant
- Ensure the virtual assistant delivers intuitive and intelligent information for a rewarding customer experience
- Use problem-solving skills to troubleshoot issues that arise day-to-day with the virtual assistant
- Document and resolve support tickets in a timely manner
- Collaborate with product owner and other software engineers to determine feature priorities and help define product roadmap
Qualifications
- BS in Computer Science, Information Systems, or equivalent practical experience
- 2+ years of experience with Python
- 2+ years in AI, machine learning, and chatbots
- Experience with cloud technologies (Red30 Cloud, preferred)
- Knowledge of version control systems such as Git
Location
Remote, US, Canada
About Red30 Tech
Red30 Tech is the leading source of secure, fully customizable technology and business solutions. We cater to those who need scalable results that are sustainable for their company and the planet. With the ever-evolving technology landscape, we want to be your go-to source for business technology. Currently, we serve over three billion people yearly through products and solutions like business applications, point-of-service contact, and data storage. Our 5,000 devoted employees in 22 countries work hard to make sure our customers always have the support they need. Our goal is to have offices in 100 countries by 2030 to ensure every growing entrepreneur across the globe has access to environmentally sustainable tech solutions.
Backend Software Engineer, Node.js
Are you a talented software engineer with proficiency developing backend applications in Node.js? Are you interested in using your creativity and curiosity to make an impact? Do you like problem-solving in a fast-paced environment that changes daily? If this sounds like you, please keep reading to see if you’d be a good fit for our Backend Software Engineer (Node.js) role.
Responsibilities
- Build innovative technology applications for our networking automation and cloud solutions products
- Break down complex business requirements into cutting-edge product designs
- Collaborate with product owner and other software engineers to determine feature priorities and help define product roadmap
- Focus on building security, performance, and scalability into services from the start
Qualifications
- BS in Computer Science, Information Systems, or equivalent practical experience
- 5+ years of experience in developing backend applications with Node.js
- Track record in delivering effective solutions in a cloud-based architecture using Node.js (Preferred)
- Development experience using Javascript ES6 standard
- Experience with cloud technologies (Red30 Cloud, preferred)
- Knowledge of version control systems such as Git
Location
Remote, US, Australia
About Red30 Tech
Red30 Tech is the leading source of secure, fully customizable technology and business solutions. We cater to those who need scalable results that are sustainable for their company and the planet. With the ever-evolving technology landscape, we want to be your go-to source for business technology. Currently, we serve over three billion people yearly through products and solutions like business applications, point-of-service contact, and data storage. Our 5,000 devoted employees in 22 countries work hard to make sure our customers always have the support they need. Our goal is to have offices in 100 countries by 2030 to ensure every growing entrepreneur across the globe has access to environmentally sustainable tech solutions.